Privacy Policy

    Effective Date: 1/1/2025

    Motorcar Luxury Interiors Inc. (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.

    This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you submit an inquiry through our website, social media platforms, or other communication channels.

    1. Information We Collect

    We collect personal information that you voluntarily provide to us through:

    • Our website contact forms
    • Social media platforms such as Instagram and Facebook (including lead forms, direct messages, or inquiries)
    • Direct communications via email, phone, or text

    This information may include:

    • Full name
    • Email address
    • Phone number
    • Any additional information you choose to provide

    We do not collect payment or financial information through our website or social media channels.

    2. How We Use Your Information

    We use your information to:

    • Respond to your inquiries and requests
    • Provide information about our vehicles, services, and offerings
    • Communicate with you via phone, email, or SMS (where permitted by law)
    • Send curated updates, promotions, or marketing communications (subject to your consent where required)
    • Improve our website, marketing efforts, and customer experience

    3. Use of CRM and Marketing Platforms

    We may store, organize, and process your information using customer relationship management (CRM) systems and marketing automation platforms.

    These tools may include platforms such as HubSpot, HighLevel, Mailchimp, Klaviyo, or similar service providers.

    These platforms help us:

    • Manage inquiries and customer relationships
    • Track interactions across our website and social media channels
    • Send email and SMS communications
    • Maintain organized customer records

    These service providers may process your information on our behalf and are contractually required to safeguard your data.

    4. How We Share Information

    We do not sell your personal information.

    We may share your information with:

    • Internal staff for customer support and sales follow-up
    • Service providers, including CRM systems, communication platforms, and marketing tools
    • Vendors assisting with website hosting, analytics, or advertising services

    All third parties are required to maintain appropriate confidentiality and security measures.

    5. Cookies and Tracking Technologies

    Our website and marketing efforts may use cookies or similar technologies to:

    • Analyze traffic and user behavior
    • Improve website functionality and performance
    • Support advertising and remarketing campaigns, including those on platforms like Instagram and Facebook

    You can adjust your browser settings to refuse cookies; however, some features may not function properly.

    6. Your California Privacy Rights

    If you are a California resident, you have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, including:

    • The right to know what personal information we collect, use, and disclose
    • The right to request access to your personal information
    • The right to request deletion of your personal information
    • The right to correct inaccurate personal information
    • The right to opt out of the sale or sharing of personal information (note: we do not sell personal information)

    To exercise your rights, please contact us at:
    [email protected]

    7. Data Retention

    We retain personal information for as long as necessary to:

    • Respond to your inquiries
    • Maintain business and legal records
    • Comply with applicable laws

    Information stored in CRM or marketing platforms may be retained until you request deletion or opt out of communications.

    8. Data Security

    We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

    9. Third-Party Platforms

    When you submit your information through third-party platforms such as Instagram or Facebook, your information is also subject to those platforms’ respective privacy policies and practices. We encourage you to review their policies before submitting your information.

    10. Children’s Privacy

    Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors.

    11. Updates to This Policy

    We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

    12. Contact Us

    If you have any questions about this Privacy Policy or your personal information:

    Motorcar Luxury Interiors, Inc.
    1821 Railroad St. Corona, CA 92878
    [email protected]
    951-531-6801